WHY ABARDEN COMPUTER SUPPORT?

  • Your company has hired systems personnel, but much of the time is dead.
  • He do not know all the needed areas.
  • your company does not have systems personnel.
  • Or you need to properly manage the systems area with a Systems Manager and a help desk, to control the resources and help your technology projects are well implemented.

If you meet any previous point, then this service offer may be for you.


  • Monthly Technical Support Policy

  • Networks, Cabling and Telephony

  • Sale of computer equipment

  • Web Design
Mesa de Ayuda Abarden

Help Desk Abarden

It is a Technical Support Policy where we receive your requests and resolve them remotely, we keep track of the status if it is pending, if it is necessary to scale it up to its correct solution.

Main support activities: Configuration of printers, installation of programs, update of JAVA for government portals, logical maintenance, virus scanning.

If your company has support staff, we can then follow up on the requests, channel them to your second level work team and verify that the service is successfully closed.

Delivery of a monthly report of activities and performance metrics in care of incidents and effectiveness of technicians is included.

Póliza de Soporte Técnico Abarden

ABARDEN TECHNICAL SUPPORT POLICY

It is a plan in the Technical Support Policy where a work plan and a schedule of visits will be carried out in which the plan will be followed up and the resolution of day-to-day problems.

  • PC management
  • Technical support for PC and Mac computers
  • Vaccination of computer equipment
  • Software installation and configuration
  • Installation and Update of Windows, Mac OS, office and antivirus
  • Install / Update devices
  • Support Office software all versions of Windows, Mac, iPad
  • Support Windows operating systems all versions
  • Inventory management
  • Monthly report of tickets per user and frequent problems
  • We serve the entire City of Mexico CDMX
Cableado y Telefonia Abarden

NETWORKS, WIRING AND TELEPHONY ABARDEN

We provide varied services related to the wiring and communications of the company in which we could list the following:

  • Installation and / or change of site (moving / changing offices)
  • Network and telephone wiring
  • Switch configuration
  • Wiring and configuration of CCTV, video recording and IP cameras
  • Maintenance to site (physical cleaning and rearrangement of wiring)
  • Identification and labeling of voice and data nodes

DESIGN AND MAINTENANCE OF WEB SITES ABARDEN

SALE OF EQUIPMENT AND PARTS ABARDEN

We provide many brands of computer equipment, spare parts, printers and communications equipment, all have warranty, deliver home and install the spare part / equipment, if the equipment has any failure we collect the piece and seek the guarantee with the supplier.

(Spare installation and monitoring of guarantees applies at no cost to customers with monthly policy)